| Q: |
 |
I'm
not sure that our Company is large enough to utilize Voice Mail.
|
| A: |
All
business, regardless of the size can benefit from a PhoneXpress
voice mail system. To succeed in today 's accelerated business
environment, you must respond swiftly to opportunities and requests,
from both customers and colleagues. PhoneXpress manages all
your calls 24 hours a day 7 days a week. Your callers can always
have the option of speaking to a live person. The system can
even notify you remotely of new messages in your voice mail
in box - allowing you to respond quickly.
|
| Q: |
How
do I know what system is best for my company?
|
| A: |
Not
all companies are the same and neither are CVS’s system
configurations. CVS client representatives are trained by Captaris
to evaluate each customers needs and recommend the very best
solution to address these needs today but also ensure that the
systems are flexible to address the changes that tomorrow may
bring.
|
| Q: |
Can
CallXpress be added to my existing telephone system?
|
| A: |
Yes.
The entire family of Captaris products, including CallXpress
and PhoneXpress seamlessly integrates to Nortel, Avaya, Mitel,
NEC, Toshiba, Cisco and almost any other phone system currently
on the market. In fact, CallXpress integrates with over 150
different legacy and Voice-over-IP telephone systems. A CVS
client representative can quickly confirm this query for you.
|
| Q: |
Is
there training provided?
|
| A: |
Whether
you install PhoneXpress Voicemail, CallXpress Unified Messaging,
or RightFax, CVS will provide on site training to all of your
staff. Although Captaris products are among the most user friendly
available, we won’t leave your site until we know that
all of your users are comfortable with the new system. On-site
follow up training visits can also be easily arranged.
|
| Q: |
Do
you provide after Sale Service or Service Contracts?
|
| A: |
Yes!
At CVS we Service what we Sell. We stand behind all of our products
with a 100% service guarantee for the first year. After the
first year, CVS will offer you a comprehensive service contract
at a very reasonable price to ensure that your system always
operates with zero down time. The inherent flexibility of Captaris
systems combined with the security of a CVS service contract
will allow your messaging network to grow and change with your
company’s needs.
|
| Q: |
I
think we need a new phone system as well. Does CVS sell phone
systems also?
|
| A: |
Absolutely.
Corporate Voice Solutions is your one stop Telecommunications
solution provider. We sell and service the Nortel and Captaris
family of products. Whether for a 5-person business or 100 or
more, Corporate Voice Solutions has the right products to address
your immediate needs as well as the future needs of your company.
A CVS client representative will be pleased to review your current
telecom system and recommend the very best possible solution
for you.
|
| Q: |
What
is Unified Messaging?
|
| A: |
Unified
Messaging is the most comprehensive messaging system on the
market. It allows your employees to get their voice mail, e-mail
and fax messages easily from a single point of contact. Download and view
this short interactive presentation
to learn more about the revolutionary benefits of Unified Messaging.
|
| Q: |
Are
there Leasing Options?
|
| A: |
Yes.
With Corporate Voice Solutions it’s easy to arrange lease
financing for any of our product line. With lease rates starting
from just $200 (verify this amount) per month for a complete
system, it's the smart way to improve internal communications
without paying for everything up-front. Just pay as you go with
a lease package.
|
| Q: |
Can
we really save time and money with Captaris Unified Messaging?
|
| A: |
CallXpress
Unified Messaging provides access to all messages—voice,
fax and email—in one inbox, and makes them accessible
from the telephone, cell phone, computer or the Internet. Using
unified messaging, voice, fax, and email messages can be effectively
managed in less than half the time it takes with traditional
manual methods. CallXpress is the leading independent unified
messaging solution with 19.8% market share and over 200,000
users integrated with Lotus Notes and Microsoft Exchange. |
